Public Works Department

Frequently Asked Questions - Operations

How do I report flooding in the street or a clogged storm drain grate?: Call the Operations Division at (385) 468-6100 to report flooding issues, available 24 hours a day, 7 days a week. Or fill out the Citizen Concern Form.

Can the County remove the snow the snow plow put in my driveway and on the sidewalk?: Some snow will come off the blade onto driveways. Our primary duty is to open and keep open the main roadway system.

Why can't I park my car on the street during the winter?

It is illegal to leave a car parked on the street November through April, as stipulated by Salt Lake County Ordinance 11.20.130.

Having to swerve a snow plow in and out between parked vehicles is not only dangerous, but also nerve wracking for our drivers. We can not do an efficient job with parked vehicles on the street.

Additionally, vehicles parked on the road could be plowed in with a snow bank or damaged by the snow plow. Typically the street will not be plowed if cars are parked on it.

How long after a snowstorm until my streets are plowed?

Main streets and school zones
Secondary and arterial streets
Residential streets
Cul-de-sacs

Who do I call to fix pot holes or discuss road maintenance issues?

Contact the Operations Division at (385) 468-6100. Or fill out the Citizen Concern Form.

The Operations Division provides road maintenance services to the residents of Unincorporated Salt Lake County, Cottonwood Heights, Taylorsville, Herriman, and Holladay City.

How do we get the sweepers to clean my street?: Our goal is to sweep every street approximately twice a year. You can request the street be swept by calling the Operations Division at (385) 468-6100. Or fill out the Citizen Concern Form.

How can I report a street light outage? Or how can I request a street light be installed?

Not all street lights are maintained by Salt Lake County; however, we are happy to direct your concern to the appropriate agency for repair.

Contact the Operations Division at (385) 468-6100 to report a street light outage. Or fill out the Citizen Concern Form.

To request a new street light, please send a request in writing to Salt Lake County Operations Division at;

604 West 6960 South
Midvale, Utah 84047
Attn: Electrical Department

Make sure you include your name and address. Our electrical department will contact you.

Who maintains the trees or bushes planted in the parking strip?: It is the homeowner's responsibility to maintain the right-of-way that abuts the road in accordance with County Tree Ordinance 14.44.010.

How do I report traffic signal problems?: Contact the Operations Division at (385) 468-6100. Or fill out the Citizen Concern Form.

How can I request street signs? Or how do I tell someone a sign has been knocked down?: Contact the Operations Division at (385) 468-6100. We maintain and install highway signs, street markers, and regulatory signs in Unincorporated Salt Lake County, Cottonwood Heights, Taylorsville, Herriman, and Holladay City.

I can't see the lines on the roadway and the crosswalks are light; who needs to repaint?: Contact the Operations Division at (385) 468-6100. Or fill out the Citizen Concern Form. We maintain highway markings in Unincorporated Salt Lake County, Cottonwood Heights, Taylorsville, Herriman, and Holladay City.

What if there is a vacant lot with overgrown weeds and how do they get taken care of?: For residential complaints for weeds in Unincorporated Salt Lake County, call the Weed Hotline at (385) 468-6100. Or fill out the Citizen Concern Form.

How do I Adopt-a-Highway?: Salt Lake County has a program that allows civic organizations the opportunity to Adopt-a-Highway (21K PDF). Requests must be made in writing to the Public Works Department Operations Division, 604 West 6960 South, Midvale, UT 84047.