Public Works Department

My garbage/recycling can was not picked up.  What should I do?

Call (801) 562-6435 to report the missed collection.  Most calls received are radioed to our supervisors for collection that day.  Any calls received in the late afternoon are held until the following business day for collection.

FAQ Index

Operations

• How do I report flooding in the street or a clogged storm drain grate?
• Can the County remove the snow the snow plow put in my driveway and on the sidewalk?
• Why can't I park my car on the street during the winter?
• How long after a snowstorm until my streets are plowed?
• Who do I call to fix pot holes or discuss road maintenance issues?
• How do we get the sweepers to clean my street?
• How can I report a street light outage?  Or how can I request a street light be installed?
• Who maintains the trees or bushes planted in the parking strip?
• How do I report traffic signal problems?
• How can I request street signs?  Or how do I tell someone a sign has been knocked down?
• I can't see the lines on the roadway and the crosswalks are light; who needs to repaint?
• What if there is a vacant lot with overgrown weeds and how do they get taken care of?
• How do I Adopt-a-Highway?

Planning and Development Services

• How do I find the zone for my property?
• What are the required set-backs for my property?
• When is a building permit required and how do I obtain a permit?
• How do I register my business name and get a tax ID number?
• How do I get a business license?
• How do I complain about a junky yard in my neighborhood or a property that may be in violation of the zoning ordinance?
• Is my property on or near a fault line?

Engineering and Flood Control

• Where do I report creek or canal flooding problems?
• What can I do to control excessive speeding on my road?
• How do I know what flood zone my home is in?
• How can I get sidewalks in my neighborhood?
• Who repairs curbs, gutters, and sidewalks in my neighborhood?
• What do I have to do if I want to dig (excavate) in an Unincorporated County road or right-of-way?
• What do I have to do if I want to hold an event (block party, parade, 5K, filming, etc.) on an Unincorporated County road or right-of-way?
• How do I find the sewer or water lines on a property or connect to sewer and water?
• Where do I report a water or sewer line break or leak?

Sanitation

• How do I get one of your waste trailers for my property?  What do they cost?
• How do I get an extra garbage can?
• How do I sign up for recycling?  What does it cost?
• How do I sign up for new service and how much is it?
• I'm having a hard time finding your office.  Where are you located?
• My garbage/recycling can was not picked up.  What should I do?
• My garbage/recycling can is broken.  Will you fix them?
• I have a lot of boxes from moving in.  How can I get rid of them?

Solid Waste

• Is there a recycling drop-off site at the Landfill?
• Is there a recycling drop-off site at the Salt Lake Transfer Station?
• Do you have tours of your facility?
• Do you have compost or woodchips for sale at your facility?
• Can I bring Household Hazardous Waste to your location?
• Can I bring refrigerators, freezers, or air conditioners to the Landfill?
• Can I bring computers to the Landfill?

Animal Services

• Does Salt Lake County Animal Services provide services in my city?
• Why do I need to license my dog/cat/ferret?
• How many dogs or cats can I own legally?
• What can I do about stray cats on my property?
• What do I do if I find a stray animal running loose?
• What do I do if I find injured wildlife or need to report wildlife wandering in my neighborhood?
• I have lost my pet.  What should I do?
• I want to adopt a pet.  How do I do this?
• It is after regular business hours and I have an emergency with an animal.  Who can I contact?